1.0 PURPOSE
This policy outlines how our company collects, stores, and uses data obtained from users through our website. We are committed to protecting the privacy and security of all personal information in accordance with applicable data protection laws in the United Kingdom and the European Union.
2.0 POLICY CONTENT & GUIDELINES
Data Collection
We collect personal data from users when they interact with our website, including but not limited to when they use the contact us form for further information, register for our newsletter, or contact our teams by phone. The types of data collected may include names, email addresses, contact details, and any other information voluntarily provided by users.
We may also collect non-personal data such as IP addresses, browser types, and browsing behaviour through the use of cookies and similar technologies to improve user experience and website functionality.
Data Storage
All user data is stored securely on servers located within the United Kingdom or the European Economic Area (EEA), unless otherwise stated. We implement industry-standard security measures to protect data from unauthorised access, loss, or misuse. Data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Data Usage
User data is used solely for legitimate business purposes, including processing transactions, providing customer support, improving our services, and communicating with users regarding updates or promotions. We do not sell or share personal data with third parties except where required by law or with explicit user consent.
User Rights
Users have the right to access, correct, or request deletion of their personal data at any time. Requests can be made by contacting our Digitalisation Manager via the contact details provided on our website.
Policy Updates
We may update this policy from time to time to reflect changes in legal requirements or our business practices. Users will be notified of significant changes via our website or email.
Contact Information
If you have any questions regarding this policy or the handling of your data, please contact our Data Protection Officer at the details listed on our website.